Comments on: Why WiredHub can kiss my ass

By: boomama

boomama — Sat, 17 Nov 2007 19:15:21 +0000

I just wanted to second what Rachel said in her comment – you show up above the fold on a Google search for WiredHub. Your title looks almost poetic there.

Well played.

By: Mary

Mary — Wed, 14 Nov 2007 03:36:01 +0000

Mir…I know you will appreciate this review of WiredHub.
“Tom Reichert, 17th of May, 2007
WiredHub is the most technically challenged bunch of idiots on the planet. DO NOT USE THEM FOR WEB HOSTING. Very unresponsive and usless.”
http://www.vistainter.com/reviews/W/wiredhub.net/

By: Rachel

Rachel — Wed, 14 Nov 2007 02:19:55 +0000

I just googled WiredHub, and you are the 5th result!! I don’t even need to scroll down to see it, thats so awesome.
But not really, because they suck so much. I can’t believe that they are still in business if thats how they conduct themselves.

By: Susan

Susan — Tue, 13 Nov 2007 21:59:35 +0000

Even if they couldn’t fix the problem or give you an ETA, they could’ve been much more professional and sympathetic to your complaints. The fact that they scolded you over your sarcasm made my blood absolutely boil; I can’t imagine how it must’ve made you feel.

Customer service these days is full of nothing but excuses, IMO, for why they can’t be more professional/accommodating/pleasant/fill in the blank. It SUCKS.

By: kyran

kyran — Tue, 13 Nov 2007 21:54:48 +0000

i wonder if you’d be willing to share more specifically how you have revamped backup practices. I’ve got a feeling mine are not nearly vamp-y enough.

By: LeeAnn

LeeAnn — Tue, 13 Nov 2007 16:08:13 +0000

I am sure your experience was tough and you were frustrated with your former server BUT it is tough to be a CSR when all hell is breaking loose. I work for an airline and have to deal with customers who have become completely unglued over certain situations beyond anyone’s control. Stuff breaks and sometimes you have no idea when it will be fixed. If your complaint is that you were not getting any answer (and sometimes the only answer is “I don’t know”) then you are correct in slamming the company. But you can not expect them to magically fix the problem instantly because you are frustrated. Glad you are back and hope that you have good luck with this company.

By: Andrea

Andrea — Tue, 13 Nov 2007 14:10:47 +0000

We are so glad you are back.
This morning on the way home from the-chaos-called-drop-your-child(ren)-off-at-school-that-means-no-parking-no-drivers-getting-out-of-the-car-how-many-times-do-you-have-to-be-reminded-you-morons, I decided that I want one thing from Santa: A bumper sticker that simply states:

Stupid people piss me off

Should I order one for you, Mir?! :)

By: Lisa Stone

Lisa Stone — Tue, 13 Nov 2007 13:02:31 +0000

What IS it this week? See:

http://valleywag.com/tech/breakdowns/truck-driver-in-texas-kills-all-the-websites-you-really-use-321881.php
http://laughingsquid.com/power-outage-at-rackspace-brings-down-laughing-squid-servers/

By: Kai

Kai — Tue, 13 Nov 2007 12:06:20 +0000

You know, I went through this, and I did something pretty drastic. I bought my own servers.
I now own two, and run hosting for people, but my huge learning curve meant that I didn’t – really – write for a year. Its been worth it, cause I can handle my own traffic, I’ve hired a great company to babysit my server when I can’t – and it costs me less than buying hosting for each of my different sites now.
Its good to have you back though – I was worried when you vanished.

By: Work It, Mom! | A Community for Professional Moms

Work It, Mom! | A Community for Professional Moms — Tue, 13 Nov 2007 11:28:45 +0000

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